Microsoft SMS Texting

This Microsoft SMS Terms of Use (the “Agreement”) is between Customer and Microsoft and consists of these General Terms, and any additional terms Microsoft presents when an order is placed. This Agreement takes effect when the Customer accepts it, applies to any order under this Agreement, and supersedes any end user license agreement that accompanies a Product. The individual who accepts the Agreement represents that they are authorized to enter into this Agreement on behalf of Customer. Capitalized terms have the meanings given under “Definitions.”

Overview

Microsoft Teams Calling Plans support sending and receiving SMS messages within Teams Chat, for users in United States (including Puerto Rico) and Canada. Users in US and CA can send SMS messages to numbers that can receive SMS messages and that are regionally assigned to recipients in the US or CA. Teams users sending or receiving SMS messages outside of the US or Canada are not supported. All SMS messaging to and from Teams is considered:

• Business messaging
• Non-consumer messaging
• Application-to-Person (A2P) messaging

These references are used interchangeably. Most notably, SMS in Teams is not categorized as consumer SMS messaging.

In the US, the PSTN (Public Switched Telephone Network) industry requires that operators direct A2P messaging to their recipients through a specialized network, known as the 10DLC (10 Digit Long Code) network. The purpose of the specialized network is to control A2P access to subscribers and reduce the chance of your A2P messages being flagged as spam.

We must create a “campaign” for SMS in Microsoft Teams.  Our team is working on this process. As part of the process, we must create a Terms of Use page where we can direct customers.  That page is below for your review.

Additionally, here are links with more information about SMS in Microsoft Teams:

·                     https://learn.microsoft.com/en-us/microsoftteams/sms-overview

·                     https://learn.microsoft.com/en-us/microsoftteams/sms-setup-campaign

·                     https://learn.microsoft.com/en-us/microsoftteams/sms-management

 SMS Terms of use

 By "Opting In" to or using a “Text Message Service” (as defined below) from Sourcepass Big Green IT, LLC, you accept these Terms & Conditions.

 DEFINITIONS

 "Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.

"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions.

 E-SIGN DISCLOSURE

 By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

 TEXT MESSAGE SERVICE PRIVACY POLICY

 We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general Privacy Policy, which is incorporated by reference, and which may govern the relationship between you and us in other contexts.

 COSTS OF TEXT MESSAGES

 We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

 FREQUENCY OF TEXT MESSAGES

 This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

 OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

 CONTACT US

For support, support@biggreenit.com.