AVD and Windows 365

 AVD Frequently Asked Questions

• Can we install our own specific software on AVD?

  Yes, you can install your own specific software on Azure Virtual Desktop (AVD).

  AVD provides full flexibility for installing and managing applications. You can deploy software in the same way you would on a traditional virtual machine, either manually or via automation tools like Microsoft Endpoint Manager (Intune) or PowerShell scripts.

  Keep in mind that any software installation must be compatible with the virtual desktop environment, and you should consider performance impacts, especially on large-scale deployments.

• Does AVD support user-specific desktop profiles?

  Yes, Azure Virtual Desktop supports user-specific desktop profiles through FSLogix. FSLogix allows you to store user profiles in a central location, making it easier to manage user settings, preferences, and application data across multiple sessions.

  This provides a seamless and consistent experience for users, regardless of which virtual machine they are assigned to.

• How do we know how much AVD is going to cost?

  The cost of Azure Virtual Desktop depends on several factors, including the number of users, the types of virtual machines (VMs) you use, and the storage requirements. Microsoft provides a pricing calculator where you can input your expected usage to estimate the costs.

  Key components to consider include the type and size of VMs, the number of active users, and associated costs for storage and networking. Additionally, the AVD licensing model also comes into play, with options such as per-user or per-device pricing.

• How does AVD work in a Mac environment?

  Azure Virtual Desktop is fully supported on Mac devices. Users can access their AVD desktops on Mac using the Remote Desktop client, which is available for download from the Mac App Store.

  The AVD session runs in a remote desktop environment, meaning the OS on the Mac doesn’t need to be altered. The experience will be similar to other platforms, with support for common AVD features like multi-session support, app virtualization, and user profile management.

• Will an Office 365 outage take out AVD?

  No, an Office 365 outage will not directly impact Azure Virtual Desktop. AVD and Office 365 are separate services, though they can be integrated.

  If Office 365 is down, users may not be able to access Office applications, but they will still be able to use other resources within AVD, provided there are no other network issues.

  It's important to ensure a reliable and resilient network infrastructure to prevent downtime for both AVD and Office 365.

• How do we handle printers and scanners with AVD?

  AVD supports the use of local printers and scanners through Remote Desktop Printing. This allows users to access printers and scanners from their local device within their AVD session.

  This feature is compatible with most modern printers, but it's essential to ensure that your local printer drivers are compatible with AVD. Microsoft also offers solutions like Universal Print for centralized management of printers in the cloud, making it easier to manage and deploy printer access across your organization.