%20(2).png?width=300&height=65&name=VERSION%201_MCOE%20Branding%20Mockups%20(6)%20(2).png "MCOE Home")
%20(1).png?width=1285&height=459&name=VERSION%201_MCOE%20Branding%20Mockups%20(5)%20(1).png "Sourcepass")
CENTER OF EXCELLENCE FOR MICROSOFT SERVICES
Modern Support Program
Designed by our customers, for our customers.
.svg){kind=small}
Expert Microsoft Support with Sourcepass Center of Excellence for Microsoft
When tech challenges happen and you need to contact support, you don’t want to wait for a return call or sit on hold.
You don’t want to be passed from one support rep after another hoping someone has the expertise to solve your problem, or worse yet never get resolution.
Our customers said they want better support that they can rely on 24/7. They also want to talk to a real Microsoft subject-matter expert who will stay with them until the issue is resolved. And, they don’t want to wait on hold forever.
We have developed a range of Microsoft-specific Support offerings designed to address all of our client’s needs so they can get back to being productive as quickly as possible.
Microsoft 365
Support
Choose from a range of Microsoft 365 Support products from Basic to Premium which includes unlimited support tickets, a dedicated Microsoft subject matter account manager, and more.
Microsoft Azure
Support
Choose from one of our six Azure Support offerings, designed to match the specific support needs of our customers.
Ranging from Essential to Enterprise+, these support plans are based on your monthly Azure spend and the level of support you need.
Microsoft Teams
Phone Support
At Sourcepass MCOE we offer three Teams Phone support products ranging from basic support to Premium Support which includes Direct Connect Carrier Support, Telephony device support, Big Green IT Teams Phone Training Portal and more.