Standard | Premium | Enterprise | |
---|---|---|---|
Monthly Price |
$ 1.00 per user/per mo |
$ 3.00 per user/per mo |
$ 5.25 per user/per mo |
Features | |||
Incident Support | |||
Service Request | |||
Response Times | |||
Service Management Portal | |||
Knowledge Base | |||
License Management Portal | |||
Support Service Hours* | |||
Dedicated Account Manager** | |||
Yearly Microsoft 365 Assessment | |||
Monthly Reports | |||
Quarterly Report Review | |||
Microsoft 365 Critical Response Team | |||
24x7 Support Access | |||
M365 Training Portal | |||
CENTER OF EXCELLENCE FOR MICROSOFT SERVICES
Microsoft 365 Support
Smart support solutions for a better Microsoft 365 experience.
Microsoft 365 Support with Sourcepass Center of Excellence for Microsoft
Sometimes even the most experienced IT teams need help. Microsoft is continually making changes and improvements to Microsoft 365 products and services. This constant change makes it challenging for IT teams to keep up and can sometimes overwhelm your help desk.
The Sourcepass Center of Excellence is a Microsoft Solutions Partner. We offer a range of Microsoft 365 support service plans to meet the varying needs of our customers.
Microsoft 365 Support Products
* Monthly support service hours are to be utilized for unique incidents that take an abnormal amount of time for our service desk to resolve and fall outside of the standard Service Level Agreement. Monthly support service hours are calculated per company per month and not per user per month.
**Available for companies with 50 users and above
3 Ways We Can Help
Microsoft Resources
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Phone Consultation
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