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CENTER OF EXCELLENCE FOR MICROSOFT SERVICES

Microsoft Azure Support

 

Microsoft Azure support that scale with your needs.

 

Speak with a Specialist

 

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Microsoft Azure Support with Sourcepass Center of Excellence for Microsoft

 

Sometimes, even the most experienced IT teams need help. Microsoft is continually making changes and improvements to Microsoft 365 products and services. This constant change makes it challenging for IT teams to keep up and can sometimes overwhelm your help desk.  

The Sourcepass Center of Excellence for Microsoft is a Microsoft Solutions Partner for Infrastructure (Azure). We offer a range of Microsoft 365 support service plans to meet the varying needs of our customers. 

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More Support

 

  Microsoft 365 Support

  Teams Phone Support

Azure Support Products

Standard Standard+ Premium Enterprise Enterprise+
Monthly Price
$ 250
 per month
$ 750
 per month
$ 1,600
 per month
$ 2,700
 per month
$ 3,800
 per month
Features
Incident Support
Basic
Unlimited
Unlimited
Unlimited
Unlimited
Service Request
Basic
Unlimited
Unlimited
Unlimited
Unlimited
Response Time with SLA
2 Hours
2 Hours
2 Hours
1 Hour
1 Hour
Support Portal
Knowledge Base
License Management Portal
Support Service Hours*
1 Hour
2 Hours
2 Hours
4 Hours
8 Hours
Dedicated Account Manager**
Yearly Azure Assessment & Review***
Monthly Reports
Quarterly Report Review
Microsoft Azure Critical Response Team
24x7 Support Access
Microsoft Advisory Services Access***
Azure Cost Optimization
Microsoft Training Service Access***
 

* Monthly support service hours are to be utilized for unique incidents that take an abnormal amount of time for our service desk to resolve and fall outside of the standard Service Level Agreement. 

**Available with the support plan Standard+ and above

***Additional cost may apply

Azure Support Insights

3 Ways We Can Help

Microsoft Resources

Explore educational Microsoft resources, including MCOE blogs, podcasts, webinars, as well as updates and alerts for learning.

View Resources

Phone Consultation

Schedule a call with one of our Microsoft subject-matter experts to learn how Sourcepass MCOE can help you!

Request a Consult

Contact Us

Contact Sourcepass Center of Excellence for Microsoft, and we'll get back to you the same business day!

Speak with a Specialist

 30 Minute Consultation

 

Sometimes 30 minutes is all it takes to get the answers you need. Bring your specific questions and discussion topics, and we will connect you with one of our Microsoft experts for a 30-minute 1:1 call. 

During this call, the floor is yours. You ask your questions, and we will provide you with answers.

Schedule a Consultation

Lindsay

Lindsay Cowen

Business Development Manager

 

Austin

Austin Kelly

Client
Success
Manager